IT Helpdesk Portal
Please select a category and sub-category to help us accurately route and resolve your request.
Emergency Support
For the emergency situations listed below, call our emergency line at 908-333-4181.
Non-emergency calls will be redirected back to this portal.
- System or application outage affecting work.
- Entire site or office outage.
- Inability to log in or access required systems needed to perform job duties.
- Password reset when access is fully blocked.
- Payroll-related issues with immediate impact.
- Check printing issues impacting business operations.
- Bid-blocking issues preventing time-sensitive submissions.
- Compromised account or suspected security incident.
- Active meeting or conference issues preventing participation in scheduled business activities.